Turnover has been on the rise nowadays. I’m not sure how applicable is this for other companies…but I do know that it’s quite high for the few companies that I know. And I also know that having a high turnover rate will not help any organization/company and it will give more workloads for the Human Resource people.
And then people start to ask…..why don’t these organizations or companies have a proper employee retention policy to lower the turnover rate? Good question. To be honest, most organizations/companies in Malaysia do not have a proper employee retention policy. They feel that it’s too troublesome or costly. Well, I must give credits to those who do have……but as far as I know, most do not have or are doing a very bad job with whatever retention policies they trying to implement. And for those who do not have any at all…..maybe they think retraining their employee is a cheaper way?
After asking bout retention policy……..people will ask WHY? Why so and so want to leave? Why this? Why that? Some people will just say “oh well, it’s a stupid company” or “the company management sux”. I do agree that some companies have very inexperienced and sucky management team…….but I also believe that they are not the main reason someone wants to leave the company. Most of the time, I realized it is the direct supervisor who is forcing people out of the company.
The supervisor is the one who will manage the employees. The person who is closest to the employees or the front line men. He is the one who will look after them and also the one who they will complain or voice their opinions to. Whatever the top management does, the employees will not know or will not see that clearly. In the end, it is the things the supervisor does that will involve them.
When someone leaves a company…….the person might say “Stupid boss la. That’s why i left!”. But the actual boss of the company has nothing to do with the guy leaving the company…well, most of the time anyway. If it’s a small company, the boss is most likely the supervisor. If it’s a big company……do you seriously think the CEO or the Managing Director will actually force someone who is 3 levels below in the organization chart to leave the company? He most probably won’t even notice the guy that much! And well, how much do you actually know your CEO if you are a lower level executive?
In the end….it’s not really the top management that is responsible for the employee retention policy. Everyone is, especially the leaders……any leaders. You might be a team leader, a division lead, a practice lead, a senior manager, project manager, anyone…….but as long as you have subordinates under you……you are responsible for them, their welfare, their career path..their future. If they choose to resign…well, it’s either they found a better opportunity….plan to change their field….or, well, they’re just pissed by you.
Anyway, the above is purely based on my personal opinion. Do feel free to post up your comments.